ReMARCs: Shop-And-Frisk stops here

By Marc Morial

President, National Urban League

Last week, I joined Rev. Al Sharpton along with other civil rights groups, retail executives and the Retail Council of New York State to unveil a newly-created “Customers’ Bill of Rights” aimed at protecting customers from “shop-and-frisk” practices.

The bill of rights, which is in direct response to several incidences of alleged racial profiling at major New York retailers, includes key practices for retailers to follow and informs customers of what they can expect when they visit store locations.  Several national retailers have agreed to post the bill of rights in their stores by next week.

We initially gathered last month to discuss the issue of loss prevention and racial profiling during a retail forum that was attended by Mark Lee, CEO of Barneys and senior executives from Macy’s, Bloomingdales, Bergdorf Goodman, Neiman Marcus, Saks, Lord & Taylor, Nordstrom, The Gap, Banana Republic and Old Navy. The bill of rights is the result of our subsequent task force meetings and is the first collective action to address this issue.

The statement at the heart of the bill of rights clearly articulates our position:  “Profiling is an unacceptable practice and will not be tolerated.”

We know that this issue is not isolated to New York.  Moving forward, we remain committed to working with the retailers to make recommendations on the creation of high standard, best-in-industry store security protocols and cultural sensitivity efforts that can be adopted by retailers across the country.

To view a copy of the Customers’ Bill of Rights, visit the Retail Council of New York State.