23
June , 2018
Saturday

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CHICAGO, IL  – Illinois Attorney General Lisa Madigan announced a settlement with wireless phone company, PlatunumTel Communications (PTEL), after it abruptly shut down and failed to pay money it owed to customers for wireless services. The settlement will allow consumers to obtain refunds for unused wireless services.

 

In January 2016, PTEL, which advertised prepaid, no-contract wireless services, notified customers that the company would be going out of business and they would no longer be able to use services. Customers who complained to PTEL and requested refunds for prepaid services were told that all services were nonrefundable and nontransferable.

 

“Consumers who bought services from this company are entitled to refunds and should contact my office to file a complaint for restitution,” Madigan said.

 

The settlement gives customers the opportunity to obtain refunds for unused wireless services they purchased. In order to qualify, consumers must contact the Attorney General’s Consumer Fraud Bureau by June 16, 2017, to file a complaint. Consumers will need to provide their wireless number at the time of purchase, the approximate date of purchase and the amount owed to them.

 

The settlement also prohibits PTEL from soliciting, selling or accepting deposits or advance payments toward prepaid services.

 

Consumers may file complaints with Attorney General Madigan’s office by visiting her website or by calling her Consumer Fraud Hotlines:

 

1-800-386-5438 (Chicago)
1-800-243-0618 (Springfield)
1-800-243-0607 (Carbondale)

 

 

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Welcome to CopyLine Magazine! The first issue of CopyLine Magazine was published in November, 1990, by Editor & Publisher Juanita Bratcher. CopyLine’s main focus is on the political arena – to inform our readers and analyze many of the pressing issues of the day - controversial or otherwise. Our objectives are clear – to keep you abreast of political happenings and maneuvering in the political arena, by reporting and providing provocative commentaries on various issues. For more about CopyLine Magazine, CopyLine Blog, and CopyLine Television/Video, please visit juanitabratcher.com, copylinemagazine.com, and oneononetelevision.com. Bratcher has been a News/Reporter, Author, Publisher, and Journalist for 33 years. She is the author of six books, including “Harold: The Making of a Big City Mayor” (Harold Washington), Chicago’s first African-American mayor; and “Beyond the Boardroom: Empowering a New Generation of Leaders,” about John Herman Stroger, Jr., the first African-American elected President of the Cook County Board. Bratcher is also a Poet/Songwriter, with 17 records – produced by HillTop Records of Hollywood, California. Juanita Bratcher Publisher

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