March , 2019

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Innovative integration to improve patient care transitions and lower hospital readmissions

CHICAGO, IL – The Illinois Health Information Exchange (ILHIE) joined NorthShore University HealthSystem (NorthShore) in announcing that NorthShore will now be able to exchange patient information such as diagnoses and medications securely and in real time with 14 long term health care facilities. This will be achieved through a web-based, encrypted and secure messaging system that is fully compliant with the Electronic Health Records requirements of the Health Insurance Portability and Accountability Act (HIPAA). The new system is designed to lead to improved health outcomes for patients and should result in lower rates of hospital readmissions.

“NorthShore is to be commended for their leadership and commitment to quality health care. This was definitely a team effort that included many outstanding contributions. I’d like to offer a special salute to Steven Smith, CIO, Dan O’Mahoney, Director Application Services, and their stellar team for their steadfast dedication to this pioneering effort and integration” said Raul Recarey, Executive Director of the ILHIE Authority.

Transitions of care between acute, post-acute, and long-term care providers can pose multiple challenges including poor communication, coordination and medication errors that can ultimately lead to higher hospital readmissions for patients. This integration significantly improves the coordination of care process by providing comprehensive, up-to-date information for patients that move from facility to facility.

”We are excited to be working with the ILHIE on this initiative. Our goal is to improve the continuum of patient care with the long term care facilities and also to reduce hospital readmissions. This new integration has the potential for great success and will also be used to connect with other providers of care going forward,” said Steven Smith, Chief Information Officer of NorthShore.

“By improving our communications with NorthShore and receiving messages with continuity of care, discharges and transition of care information before the patient arrives, we are confident that this will improve patient care coordination,” said Ian Crook, Vice President of Operations for Glenview Terrace Healthcare and Rehabilitation Center.

In addition to the patient and provider benefits, implementing ILHIE’s HIPAA-compliant Direct services offers a way for providers to achieve the Centers of Medicare and Medicaid Services’ Stage 2 Meaningful Use objectives. Connecting your organization to ILHIE will also prepare for meeting Stage 3 Meaningful Use in 2016. For more information about Meaningful Use measures, please click http://tinyurl.com/MUStage2.

For more information about ILHIE’s services including ILHIE Direct or Integrated Direct, an EHR-integrated secure messaging solution or EHR Connect, a secure, electronic, patient health record request and retrieval service, visit www.ilhie.org or contact Frank Kisner at frank.kisner@illinois.gov or 312-814-1254.

The Illinois Health Information Exchange (ILHIE) is a statewide, secure electronic transport network for sharing clinical and administrative data among health care providers in Illinois. The ILHIE allows providers to exchange electronic health information in real time and in a secure environment to improve health care quality and patient care.

NorthShore University HealthSystem (NorthShore), headquartered in Evanston, Illinois, is a comprehensive, fully integrated, health care delivery system that serves the Chicago region. The system includes four hospitals in Evanston, Glenview, Highland Park and Skokie. NorthShore employs approximately 10,000 and has 2,400 affiliated physicians, including an 800+ physician, multispecialty group practice with over 100 office locations. In 2003, NorthShore was among the first in the country to successfully launch a system-wide Electronic Medical Record with demonstrable benefits in quality, safety, efficiency and service to patients. NorthShore has been recognized by multiple national organizations for this notable achievement.

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