December , 2018

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Cook County State’s Attorney Anita Alvarez has filed a lawsuit against two chiropractors for allegedly violating the Illinois Consumer Fraud and Deceptive Business Practices Act by engaging in a fraudulent marketing scheme to recruit patients for their north suburban chiropractic clinic by placing a fake employment ad on Craigslist.

The lawsuit has been filed against Health Solutions Comprehensive Quality Care, LLC, and Drs. Michel Roy and Caroline Bergeron who are the owners and operators of the clinic, located at 5555 W. Touhy Avenue in Skokie.  The lawsuit alleges that the defendants used an employment ad for a receptionist position to attract people to attend Dr. Roy’s “group interviews,” which were actually sales presentations for chiropractic and wellness services offered by Health Solutions.

According to prosecutors, in January and February of 2012, Roy and Bergeron placed an ad on the Craigslist website offering a receptionist position that paid $12 to $16 per hour.  More than 275 people responded to the Craigslist ad and contacted Health Solutions regarding the alleged receptionist position.  Shortly thereafter, approximately 90 applicants were invited to interview at the clinic.  

The lawsuit contends that within a four week period, Roy conducted 14 group interviews of the applicants which consisted of a 60 to 90 minute presentation in which he devoted the majority of the time soliciting the receptionist candidates for chiropractic and wellness services offered by Health Solutions.  No job offer was ever made to any of the 90 job applicants.

The lawsuit further alleges that after each presentation, the doctors distributed gift certificates for complimentary wellness screenings to the receptionist candidates and encouraged the candidates to redeem the gift certificates within a 30-day expiration period.  Drs. Roy and Bergeron also obtained personal medical histories and personal identifying information from the candidates from their employment applications.

At a later date, the defendants contacted the receptionist candidates by telephone and solicited them again for complimentary wellness screenings.  Some of the receptionist candidates redeemed the gift certificates and subsequently purchased various chiropractic and wellness services as clients of Health Solutions.

According to the lawsuit, Drs. Roy and Bergeron never conducted a second or subsequent interview of any of the receptionist candidates and did not hire a receptionist recruited through the advertisements and group interviews.  The defendants never informed the receptionist applicants the position had been filled, withdrawn, or otherwise terminated. 

The Cook County State’s Attorney’s lawsuit, filed in June, is seeking a permanent injunction barring the defendants from engaging in any further alleged deceptive practices.  A $50,000 fine is also being sought from each defendant as well as refunds for affected consumers.

For questions about this lawsuit or if citizens believe they may be the victim of consumer fraud, they should contact the Cook County State’s Attorney’s Office Consumer Fraud Unit at (312) 603-8700.

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